We currently only accept online orders; however, if you have any enquiries or issues with placing an order, give us a call by visiting our contact page, and we will make sure that a member of our team will walk you through the whole process.

Yes, providing high-quality files of your design will help us process your order more quickly and efficiently. While we do offer a free artwork service for minor alterations and touch-ups, it’s important to note that this service is limited. We appreciate your understanding that, like any other business, our employees’ time and expertise are valuable.

Absolutely! We pride ourselves on offering a unique and flexible service when it comes to packaging. As our valued customer, you have the freedom to add your own design to any product you choose. We also provide a mix and match service, allowing you to select the perfect size packaging with the right design to meet your needs.

We actively encourage our customers to update their designs to reflect seasonal themes or shopping trends. Whether it’s for special occasions throughout the year or adapting to market demands, we’re here to help. We would be delighted to discuss how you can change your design to fit specific events and adjust quantities as needed.

Feel free to reach out to us to talk about your design ideas and how we can bring them to life. We’re here to support you every step of the way!

If you have any questions about file requirements or need assistance with your design, please don’t hesitate to contact us. We’re here to help!

Realistically, there is no minimum size for an order. For unprinted boxes, we can offer as little as a single box, however, if you’re serious about product packaging, you will likely have a startup budget in mind. At On Top Packaging, we understand that the development phase of any project can be daunting. We recommend setting aside at least £350 to cover the cost of getting a printed finished sample ready for production. This ensures you have a high-quality sample to review before committing to larger quantities.

If you have any questions or need further assistance with your bespoke order, please don’t hesitate to contact us. We’re here to help you every step of the way!

We actually get this question quite a lot. The answer is yes, we can! As speciality printers, we have the capability to print white, gold, silver, and other colours, including fluorescent options. We pride ourselves on offering more than the usual, unlike other manufacturers who stick to boring lines. We can handle most printing requests, and if we can’t, then you probably don’t need it!

If you have any specific printing needs or questions, feel free to reach out to us. We’re here to help!