Privacy Policy | On Top Packaging Ltd – Small Giants in UK Packaging

Effective Date: 27 May 2025

At On Top Packaging Ltd, we value your privacy and are committed to protecting your personal data. This UK GDPR-compliant privacy policy explains how we collect, use, and safeguard your information.

1. Introduction

This privacy policy applies between you, the User of this website, and On Top Packaging Ltd, a UK packaging business serving startups and small businesses. We take your privacy seriously. This policy should be read alongside our Terms and Conditions.

2. Definitions

• Data: All personal information submitted to On Top Packaging Ltd via the Website. Includes definitions from applicable Data Protection Laws and the UK GDPR.
• On Top Packaging Ltd / we / us: A company incorporated in England and Wales (No. 14922725). Registered office: 14 Alfred Smith Way, Legbourne, Lincolnshire, LN11 8NE.
• User / you: Any third party accessing the Website who is not employed by On Top Packaging Ltd or providing services under contract.
• Website: https://ontoppackaging.co.uk and any sub-domains unless excluded by their own terms. This policy also applies to data collected via email, phone, or other direct interactions with On Top Packaging Ltd.

3. Interpretation

• Singular includes plural and vice versa.
• References to laws, including the UK GDPR, include amendments.
• “Including” means “including without limitation.”
• Headings are for convenience only.

4. Scope

This policy applies to actions of On Top Packaging Ltd and Users with respect to this Website, as well as data collected via email, phone, or post. It excludes external websites linked from ours.

5. Data Controller

On Top Packaging Ltd is the data controller and determines the purpose and manner of processing your personal data.

6. Data We Collect

We may collect the following personal Data:

• Name and job title
• Contact information (email, telephone, postcode)
• Business details (e.g., company name, if provided)
• Payment details (if applicable for orders)

7. How We Collect Data

a) Data You Provide:

• When you contact us (email, phone, post)
• When registering for products or services
• When subscribing to marketing emails

b) Data Collected Automatically:

• IP address
• Access times and frequency
• Page interaction data (e.g., via cookies—see our Cookie Policy for details)

8. How We Use Data

We use your data for:

• Internal record keeping
• Improving our products and services
• Sending marketing materials (with consent—you can opt out via unsubscribe links or by emailing info@ontoppackaging.co.uk)

We may process your data for our legitimate interests (e.g., to manage orders). You have the right to object (see Section 12).

Legal basis for order processing: performance of a contract.

9. Data Security

We use technical and organisational measures:

• Secure servers for data storage
• Internal incident response measures

Suspect a breach? Contact us at info@ontoppackaging.co.uk.

Learn more at Get Safe Online.

10. Data Retention

We retain your data only as long as necessary or as required by law (e.g., financial data for 6 years per UK tax law). Backups may persist for legal or regulatory purposes.

11. Your Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Erase your data
• Restrict processing
• Port your data
• Object to processing

To exercise your rights or withdraw consent, email us at info@ontoppackaging.co.uk.

You may also contact the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Keep us updated if your personal data changes by emailing info@ontoppackaging.co.uk.

12. External Links

Our website may link to others. We are not responsible for their content or privacy practices. Review their privacy policies separately.

13. Business Changes

If our business changes ownership, your data may be transferred under the terms of this policy. We will ensure your privacy is maintained.

14. General Legal Terms

• You cannot transfer your rights under this policy.
• We may transfer our rights where your rights remain unaffected.
• Invalid provisions do not affect the rest of this policy.
• English law governs this policy; disputes will be handled by English and Welsh courts.

15. Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page.

Last updated: 27 May 2025

Contact us at info@ontoppackaging.co.uk for any questions.

© On Top Packaging Ltd 2023–2025. All rights reserved.